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Giants
Awakening Ltd (“GAL”) Anti-Spam Policy
Giants Awakening Ltd ("GAL") is committed
to permission-based email marketing practices, and as a result has
established this no-tolerance Anti-Spam Policy. GAL will occasionally
update this Anti-Spam Policy. When it does, GAL will also revise the
“last update” date at the top of this Anti-Spam Policy. For changes
to this policy, GAL will notify you (the customer) by placing a
notice on its web site home page.
1. What is Spam?
Spam is commercial email or unsolicited bulk email, including “junk
mail”, which has not been requested by the recipient. It is
intrusive and often irrelevant or offensive, and it wastes valuable
resources. Spam messages are the opposite of permission-based email,
which are normally anticipated, personal, relevant and/or associated
with a pre-existing business or personal relationship. Inappropriate
newsgroup activities, consisting of excessive posting of the same
materials to several newsgroups, are also deemed to be spam.
2. Preventing Spam
Customers of GAL products and services have agreed during their
registration process, upon accepting the Terms of Use, to comply
with this Anti-Spam Policy. Specifically, each customer agrees not
to use the GAL products or services to send unsolicited email or bulk
email, whether or not for commercial purposes. GAL reserves the right
to determine in its sole discretion what constitutes actionable
spam, as well as what measures are necessary in response to such
spam activities.
3. How GAL Helps You to Avoid
Spamming
GAL has developed its Internet marketing tools to incorporate a
strict permission-based philosophy. This anti-spam philosophy is
implemented through the following:
(a) Communication and Agreement – The Terms of Use that you have
agreed to as part of registering for the GAL products and services
state how and for what purposes you can collect your site visitor
addresses, and that you will follow the GAL Privacy Policy and
Anti-Spam Policy.
(b) Unsubscription – Each email created using GAL products contains
an “unsubscribe link”. If your web site visitors use the link to
request that they be unsubscribed, your subscriber lists will
automatically be adjusted to eliminate the prospect of sending
unwanted email to such persons. Additionally, each person on your
subscriber list has the option of unsubscribing through a web-based
method provided on the GAL web site. Customers of GAL who try to
remove the unsubscribe link will be warned that they are doing so,
and if they persist in having the link removed or deactivated in any
way, then GAL will have the right to terminate their account.
(c) Purchased Mailing Lists - Mass mailings to purchased email lists
are not allowed. GAL only allows opt-in mailing lists. Purchased or
inherited lists are by definition not opt-in. Similarly, you cannot
use an email list relating to particular subject matter, and then
use it for an unrelated topic.
4. Laws Restricting Spam
Spam laws vary from state to state, and from country to country.
This GAL Anti-Spam Policy has been developed to conform to the
highest commercially reasonable standards. As a result, and without
limiting the general prohibitions against all spam activities, the
following are expressly prohibited:
(a) Use of false headers, or other false information, to identify
the point of origin or the transmission path of the email, or to
hide the true origin of the email sender,
(b) Unauthorized use of a third party’s internet domain name without
the permission of such third party, to make it appear that the third
party was the point of origin of the email,
(c) Use of any false or misleading information in the subject line
of the email, and
(d) Assisting any person in using the products or services of GAL for
any of these previously mentioned activities.
5. Questions to Ask Yourself
To help in establishing whether you are participating in activities
constituting spam, ask yourself the following questions:
(a) Are you sending email to non-specific addresses, such as info@domain.com
or sales@domain.com?
(b) Have you deliberately falsified your transmission path
information or originating address?
(c) Are you sending email to mailing lists or distribution lists,
which then send indirectly to various other email addresses?
(d) Have you imported for use a purchased list of any type?
(e) Are you continuing to mail to anyone who has asked to be deleted
from your mailing list?
(f) Does your email not provide a fully functioning link to
unsubscribe?
(g) Does you email subject line contain false or misleading
information?
(h) Have you used a third party’s email address or domain name
without the party’s consent?
If you answer yes to any of these questions, you are likely involved
in spam activities, and should contact GAL customer support service
at support@giantsawakening.com.
6. Measures to Enforce the Anti-Spam Policy
Any GAL customer found to be using GAL products or services for
spamming purposes may, at GAL’s discretion, be immediately cut off
from use of all GAL products and services and/or fined US$ 1,000 per
occurrence, with no refund of fees that have been paid.
GAL warns all of its customers when signing up that if they
participate in spamming activities they will be subject to the loss
of GAL services, fines and possible legal action.
GAL has the right to actively review its customers’ subscriber lists
and email for suspiciously large broadcasts. If GAL finds any
customers to be spamming, it will issue a warning, and if the
activities are serious enough, GAL will take action immediately. If
GAL has any reason to believe that the customer, despite warning
being given, threatens to or is continuing to send spam, then GAL may
take action immediately, including disabling the customer’s account
and/or reporting the customer and the incident to the proper
authorities.
GAL does not attempt to censor any content, nor to curtail the
business of its customers. However, spam activities do not fall
within uses authorized by GAL, and will not be tolerated.
7. Reporting Spam
If you believe that you have received spam from or through GAL’s
facilities, please send a complaint from your email account along
with the unsolicited email, with completed header, to abuse@giantsawakening.com.
Please provide any other information that you believe may help us in
our investigation. GAL does not investigate or take any action based
on “anonymous” spam complaints.
8. False Spam Complaints
GAL supports the efforts of various organizations working to
responsibly eliminate spam activities. However, if an individual has
opted-in to receive email from a customer of GAL, and then falsely or
maliciously files a spam complaint against GAL or its customers, GAL
will cooperate fully with the appropriate agencies to ban the
complainant from use of anti-spam software and the Internet
community. |
